Frequently Asked Questions
Everything you need to know about your Indiana Pacers gear.
When will my order ship?
Standard orders are processed within 1-2 business days. During peak season or playoff runs, processing may take up to 4 business days before shipping.
Can I return a customized jersey?
Customized jerseys with specific names and numbers are final sale and cannot be returned or exchanged unless there is a manufacturer defect.
Do you offer international shipping?
Yes, we ship Pacers gear worldwide. Shipping rates and delivery times vary by country and are calculated at checkout.
How do I know what size to order?
We provide a comprehensive size guide on every product page. NBA jerseys generally have an athletic fit; we recommend sizing up if you prefer a looser feel.
Are the products sold here authentic?
Absolutely. The Pacers Team Store is the official retail provider for the Indiana Pacers, ensuring all merchandise and apparel are 100% authentic licensed products.
What is your return policy?
Items in original condition with tags attached can be returned within 30 days of purchase. Please note that shipping fees are non-refundable.