Returns & Exchanges
At Pacers Team Store, we want you to represent Indiana with pride; if you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.
Verify Eligibility
Ensure your items are in original, unworn condition with all official NBA tags still attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Package and Ship
Print your prepaid shipping label and securely package your gear, ensuring no old shipping labels are visible on the box.
Receive Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing